Otherwise I advise them to try AVG or one of the other freeware offerings before renewing their subscription to see if that is going to work for them.

If any of my computer repair company clients have paid for it, or have an active subscription for it, I am very hesitant to advise them to remove it from their machine, unless I can show categorically that it is causing them problems. Everyone has their own preferences for software and while I don't particularly like Norton software either, I have to admit some aspects of the latest 360 and AV software are quite good, with the latest builds showing a considerable improvement over earlier versions. Telling a paying customer to uninstall one piece of software to get your own program to run properly is not the best workaround I have heard, and from such a respected person within such a respected company. Norton could be the problem, but since all the other FTP clients work with it and DFTP is 'trusted' by it, it shouldn't have any affect on connections.

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